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Policies & Fees

HOURCAR is easy – just follow the guidelines below.

1) Return the car to its designated hub at the end of your reservation.

2) Notify HOURCAR of any vehicle issues or body damage.

3) Cancel or change reservations as soon as possible.

4) Fill the tank if it’s less than 1/4 full (HOURCAR pays—you pump).

5) Use your fob to lock the car (not the door locks!)

6) Never ever smoke anything in an HOURCAR.

7) Use a carrier when bringing a pet. Place the carrier on the cargo blanket in the back.

Consult the Member Handbook for the full list of rules and policies.

You can avoid fees by following the guidelines.

But for the curious, look here for a list of fees.

Want to review your member agreement?

Look at the Member Agreement for individual and household accounts or for organizational drivers.