Member Login: Password:

Billing Explained

Individual Billing Explained

Your card on file (credit, debit, or pre-paid) is billed the estimated cost of your trip on midnight of the day your reservation ended. When you make a reservation, our reservation system displays an estimated cost for your trip. The estimated cost includes the hourly rate (plus a predicted mileage of 6 miles per hour reserved if you are on the Neighborhood Plan).

At the beginning of the month, you receive an invoice reflecting membership fees and any additional fees or credits accumulated during the previous month. The invoice also reflects the difference between the estimated mileage and the actual mileage driven. If you drove more than 100 miles during your reservation (or fewer or more than the estimated 6 miles per hour reserved for the Neighborhood Plan), your invoice will be adjusted to reflect this.

You will have two weeks to review your invoice, before it is automatically charged to your card on file.

Business Invoicing Explained

At the beginning of each month your organization receives an invoice that reflects: 1) vehicle usage during the previous month broken down by driver, date, car, and distance, 2) annual membership fees and driver application fees, 3) any additional fees or credit accumulated during the previous month. Your business will have two weeks to submit invoice payment.

The first $75 annual fee ($25 for nonprofits) will be charged to the credit card on file. Future invoices can be paid by check or card.